Privacy Policy



Thank you for your interest in data protection. As the operator of this website, we, Hola Heimat - Nadine Wagner & Jose Santana, take the protection of your data extremely seriously. In the following, we would like to explain to you what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. You will find detailed information on the subject of data protection in our data protection declaration.


1. Overview of data protection


Data collection on our website


Who is responsible for data collection on this website?


The data processing on this website is carried out by the website operators: Hola Heimat, Nadine Wagner and Jose Santana. You can find our contact details in the imprint of this website.


How do we collect your data?


On the one hand, your data is collected when you provide it to us. These include e.g. Data that you enter in our contact forms.


On the other hand, certain data are automatically recorded by IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you visit our website.


What do we use your data for?


Some of the data is collected in order to ensure that our website is provided and displayed correctly. We use other data to analyze user behavior in order to continuously improve our website.


What rights do you have regarding your data?


You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time if you have any further questions about data protection. You can find our contact details in the imprint of this website. In addition, you have the right to lodge a complaint with the competent supervisory authority.


Analysis tools and third-party tools


When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with the help of cookies and so-called analysis programs (Google Analytics). The analysis of your user behavior is usually anonymous. Your user behavior cannot be traced back to you. You can find more details on this in our data protection declaration under the heading “Analysis tools and advertising”.


2. General information and mandatory information


Data protection


We take the protection of your personal data very seriously. We therefore treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.


When you use our website, various personal data are collected. Personal data is data that can be used to identify you personally. In this data protection declaration we provide an insight into what data we collect and what we use it for. It also reveals how and for what purpose this happens.


We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.


Responsible body



A responsible body is the person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).


Revocation of your consent to data processing


Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal e-mail to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.


Right of appeal to the competent supervisory authority


In the event of a breach of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. 


Right to data portability


You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another person in charge, this will only be done if it is technically feasible.


SSL or TLS encryption


For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the operator of this website, this page uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.


If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.


Information, blocking, deletion


Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, the right to correct, block or delete this data. You can contact us at any time using the contact details given in the legal notice if you have any further questions on the subject of personal data.


3. Data collection on our website




Our website uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Rather, cookies serve to make our website more user-friendly, more effective and safer. Cookies are small text files that are placed and saved on your computer system via your internet browser.


Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.


You can change your browser settings in order to get informed about the settings of cookies and only allow cookies in individual cases. You can also exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when you close the browser. However, we would like to point out that deactivating cookies may restrict the functionality of our website.


Server log files


The provider of our website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. 


Comment function on this website


We want to give our readers the opportunity on our website to give direct feedback under our articles. For this comment function, in addition to your comment, information about the time the comment was created, your e-mail address, your website address (optional) and the username you selected (pseudonym) are stored.


Storage of the IP address


Our comment function saves the IP addresses of the users who write comments. Since we only partially check comments on our site before they are activated, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.


Storage duration of the comments


The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).


Legal basis


The comments are saved on the basis of your consent. You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing operations already carried out remains unaffected by the revocation.


4. Social media


Shared content on social media


The content on our pages can be shared on social networks such as Facebook, Twitter, Google+ and Pinterest in compliance with data protection regulations. Direct contact between the networks and users is only established when the user actively clicks on one of these buttons.


There is no automatic transfer of user data to the operators of these platforms. If you are registered as a user on one of the social networks, when you use the social media buttons of Facebook, Google+, Twitter & Pinterest on our website, an information window appears in which you can confirm the text before sending it.



A plug-in is integrated on our website that shows our photos that we have posted on the social media platform Instagram. Instagram is operated by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.


The plugin does not save any personal data. However, it is possible that your IP address is stored on Instagram's server. We embed our Instagram images on our website to keep our readers informed and to share updates. In addition, the presentation of our Instagram pictures serves the best possible and complete presentation of our content. 


Further information on handling user data can be found in Instagram's privacy policy at:


5. Newsletter


Newsletter data


If you would like to receive our newsletter, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending our newsletter and do not pass it on to third parties.


The processing of your data entered in the registration form for our newsletter takes place exclusively on the basis of your consent. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link that we integrate in every newsletter. Of course, you can also contact us directly at any time if you no longer want to receive the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.


The data you have stored with us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. This does not affect data that we have stored for other purposes.





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Las Palmas, Gran Canaria

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